FAQSs
ORDER ISSUES
What do I do if I receive a faulty item in my order?
Let us know as soon as possible: info@nobelcph.com
What do I do if the Gift Voucher I bought hasn't arrived?
Please contact us: info@nobelcph.com
PRODUCT & STOCK
What is the delivery time
The delivery time is 10-14 working days in the moment. The most of our jackets is customized after customers order wishes.
Why have I received an email saying the item I've ordered is out of stock?
If you receive a e-mail about the product is out of stock. We apologizes and will be happy to help you find a solution.
How can I search to find products on the website?
Just use our search field for finding specific products on our website.
RETURNS AND EXCHANGES
What is your return policy?
You can return your product within 14 days. We don't offer the money back, but any product (read our Return policy) can be exchanged to another size or gift card
Return cost
You are responsible for the cost of return. We will be glad to help you buy a label with so you can sent your package to us
When can I expect hear back about my return?
As soon as we received the product, we will let you know and begin your order with your new size, or sent you your giftcard.
STILL HAVE ANY QUESTIONS?
info@nobelcph.com