FAQS

SHIPPING POLICY

Where do you ship to? 

We're shipping worldwide

How long will my order take? 

The estimated delivery time is 2-10 working days. 

Pre-order orders will be shipped after the day accordance to the given date under the product.  

Why have I received an email saying the item I've ordered is out of stock?

If you receive a e-mail about the product is out of stock. We apologizes and will be happy to help you find a solution. 

RETURNS & EXCHANGE

What is your return policy?

You can return your product within 14 days with your money back. If you have questions to how you make your return, please read our returns & exchange page in the menu below. 

Return cost

You are responsible for the cost of return. We will be glad to help you buy a label with so you can sent your package to us

When can I expect hear back about my return?

As soon as we received the product we will let you know. Please let there go 2-8 working days for the money to appear on your account.

STILL HAVE ANY QUESTIONS?

Please contact us: helpme@nobelcph.com